Frequently Asked Questions

What are peptides?

Peptides are short chains of amino acids used in laboratory research to study various biological processes. Our peptides are sold exclusively for research purposes.

How do I place an order?

Browse our catalog, add items to your cart, and proceed to checkout. We accept Interac e-Transfer as our payment method. Guest checkout is available — no account required.

What payment methods do you accept?

We accept Interac e-Transfer. Payment instructions are provided at checkout. Orders must be paid within 24 hours.

How long does shipping take?

Orders are processed within 1-2 business days. Delivery times vary by location within Canada. Free shipping on orders over $300 USD.

Are your products tested?

Yes. All our peptides undergo HPLC testing to verify purity levels of ≥99.9%. Certificates of Analysis are available upon request.

Can I return a product?

Due to the nature of our products, all sales are final. Refunds are only provided for defective or damaged products. Claims must be submitted within 48 hours of delivery with photographic evidence.

Do you offer wholesale pricing?

Yes, we offer wholesale pricing for bulk orders. Contact us at support@peptiflo.com for wholesale inquiries.